Ordering and Delivery

At HolyPhoneCase, you can easily place your order in a few steps:

  1. Choose a product and add it in your shopping cart.
  2. Go to the shopping cart and click on "complete order".
  3. You can choose "Quick checkout" or "Register and order". If you have an account, you can choose "Log in and order".
  4. Enter your address details and choose your preferred shipping method.
  5. Select your preferred payment method and complete the order.
  6. Keep an eye on your Track & Trace; your order is on its way.

Tracking Your Order Status

From the moment you complete the order until the moment your package is handed over to the carrier, we will keep you informed about the status of your order via email. Additionally, you can also find the status in your account.

Changing or Cancelling an Order

We aim to deliver your product(s) as swiftly as possible. Once your order is paid, it is printed, picked, packed, and shipped. Therefore, it is not possible to change or cancel your order after payment. If you have entered incorrect address details, please contact our customer service immediately so we can update your address information.

Please note that we cannot change the address once the package has been
shipped. However, you can always contact us to find a suitable solution
together. Due to high demand and order volume, delivery can take 3 - 5 days
longer, but most orders are delivered within 5 - 10 days.

AVERAGE SHIPPING TIMES

Location

Estimated Shipping Time

United States

5 - 15

Business Days

Canada

7 - 15

 Business Days

Australia

7 - 15

 Business Days

Europe

3 - 5

 Business Days

Worldwide

7 - 15

 Business Days

 

All orders will be dispatched from our warehouse within 1 - 3 business days. In peak periods please allow for up to 6 business days for dispatch.

*All shipping times exclude clearance/customs delays


NL & BE
Als de bestelling op werkdagen besteld en betaald is dan wordt je product nog dezelfde dag verzonden en geldt er een levertijd van 1-2 werkdagen (PostNL of DPD). Als je niet thuis bent, wordt het pakket bij de buren bezorgd of de bezorger probeert het de volgende dag opnieuw.

Per post met PostNL in Nederland & DPD naar België

Bestel je op werkdagen voor 23:59 uur? Dan wordt je bestelling nog dezelfde dag verzonden! Als je vanuit België bestelt dan ontvang je jouw bestelling doorgaans binnen 3 tot 5 werkdagen.